Beach Saint-Germain F.C.

contact@bsgfc.org

+1 (757) 335-2175

Refund & Cancellation Policy

Clear Expectations. Fair Practices. Transparent Communication.

PURPOSE OF THIS POLICY

Beach Saint-Germain F.C. plans programs, staffing, field usage, and league participation based on confirmed registrations. This policy is designed to ensure clarity, fairness, and transparency for all families while allowing the club to operate responsibly.

By registering for any Beach Saint-Germain F.C. program, families acknowledge and agree to the terms outlined below

AT A GLANCE

  • Registration and administrative fees are non-refundable
  • Refund eligibility depends on program type and timing
  • Competitive league expenses are non-refundable once committed
GENERAL REFUND POLICY

REGISTRATION FEES

  • Registration and administrative fees are non-refundable once a registration is processed.
  • These fees cover administrative costs incurred immediately upon registration.

Year-round programs(foundation, pre-academy,development, competitive academy)

  • Before the start of the season:
  • A partial refund may be issued, less non-refundable registration and administrative fees.
  • After the start of the season:
  • Refunds are generally not provided, as staffing, field rentals, and league obligations have already been committed.

COMPETITIVE ACADEMY PROGRAMS

  • League registration fees, referee fees, and other competition-related expenses are non-refundable once teams are entered into leagues

CAMPS & CLINICS

  • Before the start of a Camp or Clinic:
  • A refund may be issued, less any non-refundable administrative fees.
  • After a Camp or Clinic has begun:
  • Refunds are generally not available, except under extenuating circumstances
  • Missed sessions:
  • No refunds or make-up sessions are provided for missed days due to personal scheduling conflicts.

Individual training

  • Individual Training sessions must be canceled within the timeframe communicated at the time of booking.
  • Sessions canceled late or missed without notice may be forfeited.
  • Refunds for Individual Training are handled on a case-by-case basis.
MEDICAL EXCEPTIONS

In the event of a documented medical injury or illness that prevents continued participation:

  • Families must submit a written request via email for consideration.
  • Partial refunds or credits may be issued at the club’s discretion, based on:
  • Timing of withdrawal
  • Program type
  • Costs already incurred

Refund requests are reviewed case-by-case and are not guaranteed.

WEATHER-RELATED CANCELLATIONS

Sessions canceled by Beach Saint-Germain F.C. due to weather, field closures, or safety concerns.

  • Rescheduled, or
  • Replaced with an alternative session

Weather-related cancellations do not automatically qualify for refunds.

PROGRAM CHANGES OR CANCELLATIONS BY THE CLUB

Beach Saint-Germain F.C. reserves the right to

  • Modify schedules, locations, or programming as necessary
  • Cancel a program due to low enrollment or unforeseen circumstances

In such cases, appropriate refunds or credits will be issued.

NO-SHOW POLICY
  • Failure to attend scheduled sessions without prior notice does not qualify for a refund or credit.
  • A no-show includes arriving excessively late or leaving early without communication
  • Repeated no-shows may result in removal from future registration opportunities, as they impact staffing, field usage, and overall program quality.

each Saint-Germain F.C. encourages families to communicate proactively whenever conflicts arise so we can plan responsibly.

REFUND REQUEST PROCESS

All refund requests must:

  • Be submitted in writing via email
  • Include the player’s name, program, and reason for the request
  • Refund requests are reviewed on a case-by-case basis and are not guaranteed.

Approved refunds are processed within 30 days, using the original form of payment whenever possible.

POLICY UPDATES

Beach Saint-Germain F.C. reserves the right to update or modify this policy at any time. The most current version will always be posted on the club’s website.

OUR COMMITMENT

Beach Saint-Germain F.C. is committed to maintaining a fair, transparent, and respectful process for all families while ensuring the sustainability and quality of our programs.

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